We ship every order through DPD or the Royal Mail with delivery in 2-4 working days. Note that packages often require a signature.
We ship internationally and can deliver nearly anywhere worldwide. Our international orders ship via FedEx allowing us – and you- to track orders from our warehouse to your door.
Standard International Rates:
USA and Canada £25
Everywhere Else £30
Prices posted on our website include a 20% UK VAT. Orders shipping beyond our borders are not subject to this VAT but local taxes and duties may apply.
Please send your returned items to:
Fenton Barns Retail Village
Purchases may be exchanged or refunded within 28 days of receipt. Items must be unworn, unwashed, and returned in the same condition as received with the tags attached. We strongly recommend that you obtain a certificate of posting from the post office as we are not liable for packages lost in transit.
Please allow us seven working days to process returns once they’ve been received.
Returning from overseas?
Please write “Returned British Goods” clearly on the outside of your package to avoid paying import duty on returned goods.
Returning a gift?
Unfortunately, refunds will only be issued to the original purchaser. Should you decide to exchange an item, the purchaser will be informed.