Care & Repair Shop

Even the best cashmere caretaker can hit a snag. Our repair & revive experts are able to mend most pulls, pills, and moth damage. Even the team at Vogue finds themselves in need of help occasionally, and they named us “Best in the Business.”

 

Services available can be viewed at the bottom of this page.

 

1.

Want to speak to an expert first? We'd love to hear from you.

Call us on 0131 557 8118 

If you want to send us your sweater straight away then Download our Repair and Revive form and follow the instructions below

2.

Send your garment to our Headquarters:
69 Wilson Place, Dunbar, East Lothian, Scotland, EH42 1GG

Please include

  1. completed form,
  2. photograph of the whole garment and brand label,
  3. safety pin garment to highlight the hole(s) to be mended.

3.

Our team will evaluate your garment and determine the best course of action.

4.

We’ll reach out to you with our diagnosis before we move forward with treatment.  We’ll provide the work needed, the cost, and an estimated timeline. In the event that we are unable to repair your jumper, we’d love to discuss donating it to our Life after Love program or we can send it back to you.

5.

Our team gets to work giving your jumper a little face lift.

Next, we send your garment out for a gentle cleaning, de-pilling, and a wrinkle reducing steam.

6.

Fresh from the spa, we’ll beautifully package your jumper in a complementary sweater bag and send it back to you.

 

You enjoy your like-new jumper for years to come.

Services we offer:-

  • Basic Wash & Press - £15 per garment, plus return postage
  • Standard Patchwork Repair - quotation provided upon assessment (choice of precut hearts or stars)
  • Luxe Repair & Revive Service - quotation provided upon assessment
  • Luxe Revive Only - £25 per garment, plus return postage
  • Bespoke Patchwork Repair - quotation provided once assessed and design agreed
  • Elbow Patches - available in cashmere stars, hearts or ovals

If your cashmeres are in need of some TLC please call us to find out more about our Repair & Revive service.

0131 557 8118

REPAIR ENQUIRY FORM