Terms & Conditions

Privacy & Security

We regard your privacy as important and will treat all of your personal information in accordance with the applicable data protection laws in the UK to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The data which you supply to us will be used by us and our processors to fulfil your order and to provide you with the best possible service.

We collect the data that you enter on this site. We use this information to deliver your order and to save you having to type in the same information every time you visit our site. We also use it for anonymous analysis about the customers who use our website.

If you have any further queries about how we use your data, or have any concerns about the processing of your personal data by Belinda Robertson (wholly owned by BJD Design Ltd) and want to delete your information from our records, please email us at info@belindarobertson.co.uk.

Privacy and Data Protection Statement

BJD Design Limited has used all reasonable endeavors to ensure the accuracy and completeness of this website. However, BJD Design Ltd gives no representations, assurances, undertakings or warranties about the accuracy, correctness or fitness for purpose regarding the site or any website referred to by them ("third party site"). BJD Design Limited accepts no responsibility whatsoever for any reliance placed on the contents of this site.

BJD Design Limited does not approve or endorse the information in any third party site. BJD Design Limited accepts no responsibility for, and therefore will have no liability in connection with any third party site. The contents of this web site are in the copyright of BJD Design Ltd and Belinda Robertson Retail Limited. You may make copies for your personal use only. You are not allowed to copy and distribute its contents in any way without the prior consent of BJD Design Ltd or Belinda Robertson Retail Limited.

All Design, Content, Images & Text Copyright © BJD Design Ltd unless otherwise stated. All Rights Reserved.

Ordering

Our acceptance of an order does not take place until the goods leave our warehouse. We will email you an order confirmation at this point. If there is going to be a delay in getting the goods to you we will send you a letter asking you if you would still like us to send the order to you. We reserve the right to refuse an order. Non-acceptance of an order may result from the product ordered being unavailable from stock, our inability to obtain authorisation of payment of the identification of an error with the product information including price or promotion. If there are any problems with your order we shall contact you.

Payment, Pricing & Promotions

Payment can be made by any method specified on our website. We will take all reasonable precautions, in so far as in our power to do so, to keep the details of your order and payment secure but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. The price of any Products will be as quoted on the Belinda Robertson website, however prices are liable to increase at any time.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Acceptance.

The Belinda Robertson site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

Belinda Robertson is under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an Order Acceptance, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.

Payment for all Products ordered through the Belinda Robertson website must be by credit or debit card. We accept payment with Mastercard, Visa, Visa Electron, and Visa Debit.